Privacy Policy

1. Security and retention

No website, electronic transmission, or storage system can be guaranteed completely secure. Please do not submit medical records, diagnoses, insurance identification numbers, payment card details, or other sensitive information through our general website forms or ordinary email. Call us to discuss an appropriate way to provide information needed for care.

Information may be retained as needed to respond to inquiries, coordinate requested services, maintain necessary business records, and meet applicable legal obligations. Contact us with questions about retention or a request to delete information; some records may need to be retained by law.

2. Information we collect

When you request a visit, we collect the first and last name, phone number, email address, preferred visit date, and service selection that you submit. Our contact form collects your name, email address, subject, and message. We also record a request identifier and the time of submission.

Our hosting and website service providers may process technical information such as your IP address, browser or device information, and request logs when delivering and protecting the website.

3. How information is collected and used

You provide information directly when you submit a form, call, or email Continuum Health Medical Group. We use inquiry and visit-request information to respond, review the request, and coordinate next steps. Submitting a request does not confirm an appointment.

If you contact us on behalf of someone else, share only information you are authorized to provide. Information submitted directly to a third-party website is governed by that provider's privacy practices.

4. Cookies and third-party technology

This website uses third-party resources for fonts and icons and includes a Google Maps embed on the contact page. Loading those resources can transmit technical information, including your IP address and browser information, to their providers. Those providers may use cookies or similar technologies under their own policies.

You can manage cookies through your browser settings. Blocking third-party resources or cookies may affect features such as the map. Learn more in Google's Privacy Policy.

5. Sharing information with third parties

Website hosting and related service providers process information needed to operate the site and store submitted requests. Information may also be disclosed when required by law, to respond to lawful requests, or as necessary to protect rights and security. Contact us for questions about the handling of a particular request.

Our website forms are intended for service inquiries and visit coordination. Please do not use them to send sensitive patient information.

6. Business asset transfers

If Continuum Health Medical Group undergoes a merger, acquisition, or transfer of business assets, information may be transferred as part of that transaction, subject to applicable privacy requirements.

7. Links to external sites

Our website may link to other websites. Continuum Health Medical Group does not control their content or privacy practices. Review the privacy policy of any external site you visit.

8. Policy updates

We may update this policy as our website or practices change. The latest version will appear on this page with an updated date. Any additional notice or consent required by applicable law will apply.

9. California privacy inquiries

Depending on applicable law and the information involved, California residents may have rights to request access, correction, or deletion of personal information. To ask which rights apply or submit a request, call (559) 728-4474. We may need to verify your identity before responding, and legal exceptions may apply.

See the California Attorney General's privacy information for general information. Questions about medical records should be directed to our team.

10. Questions or comments

For questions about this policy or the handling of your information, contact:

Use email for general privacy questions only. Please do not attach medical records or other sensitive information.

Patient images and consent

Patient images can contain sensitive health information. Please do not upload or send patient photos through our general contact form. Contact Continuum Health Medical Group about the appropriate process and any consent or authorization needed for clinical documentation or a proposed educational use.

Do not copy, share, or publish another person's patient images or identifying information without appropriate permission. Consent to care should not be treated as permission for public use of a patient's image.